Thank you for your order at aurixonbow.com. You will receive a confirmation email after placing your order. Once the order has shipped, you will receive a second confirmation email containing shipping details from DHL or UPS. This email will include a tracking number that you can click to check your order status. Orders are delivered without requiring a signature. Please contact customer service if you have any questions regarding your order.

Aurixon orders are shipped Monday through Sunday, excluding public holidays.

Shipping Times:

UPS shipping options include ground and sea freight. Processing time for all standard orders is up to 48 hours.

Ground and Sea Freight: Estimated delivery is within 7–14 business days after shipment. Our checkout page provides an estimated delivery time based on the distance between your location and our warehouse.

We currently ship to the following regions:

United States, United Kingdom, Australia, France, Malaysia, Thailand, Singapore, Germany, Saudi Arabia, Canada, Finland, New Zealand, Italy, Netherlands, Hungary, Norway, Belgium, Poland, Sweden, Romania, Argentina, Spain, Denmark, and Ireland.

We do not ship on public holidays. We recommend placing your order at least two weeks in advance to avoid potential issues, especially during November and December.

If you have any questions about our shipping policy or need further assistance, please email us at info@aurixonbow.com or submit an inquiry via the “Contact Us” form. Our team is available to assist you Monday through Friday, from 8:30 AM to 5:00 PM (East Asia Time).